What decides whether a sale or a rental ends well or turns into a problem happens after the listing goes up — and that’s exactly the work a broker with years of experience does.

I.The part you don’t see when someone sells “on their own”

Anyone can take photos and upload them to a portal. What’s not so simple is knowing how to tell, among twenty people who write in asking, which ones actually qualify to buy or rent — and which ones will have you losing entire weekends showing the property with nothing coming of it. That experience, filtering before investing time, is what makes the difference between selling in weeks or having the property listed for a year.

And that’s without counting the legal side: certificates with expiry dates, a property history that needs to be reviewed before a buyer does it for you, and a contract that, if poorly drafted, can leave you unprotected the day something doesn’t go as expected.

II.If you’re selling: what we check before accepting an offer

Before an offer turns into a purchase agreement, there are two things a professional verifies first — and that someone selling on their own almost never does:

Here, specifically, is the paperwork we handle for you during that process:

Most of these certificates expire between 30 and 60 days after being issued, and if the buyer is financing through a bank, it usually requires freshly issued versions. Coordinating those deadlines without wasting time — or processing a certificate twice — is exactly the kind of detail you only learn by doing it over and over.

With the property in order and a verified buyer, we coordinate the signing of the purchase agreement before a notary and, later on, the final deed and its registration with the Land Registry — the step that makes the change of ownership official.

III.If you’re renting out: the protection that only works if the contract is done right

A landlord’s biggest fear isn’t failing to find someone interested — it’s finding someone who, a few months later, stops paying. There’s real legal protection for that scenario, but it only works if the contract was put together properly from day one.

That’s precisely one of the points Ingrid’s team of lawyers reviews most carefully before you hand anyone the keys: that the contract has a certified date and the right clauses, so that if the tenant ever stops paying, you can act quickly and won’t be left unprotected.

Besides the contract, here’s what we handle as part of the rental: tenant income verification (pay slips, fee receipts, or a credit report), a guarantor or rental insurance as backup, the security deposit, and a photographic inventory of the property’s condition at handover.

IV.The real work behind a well-handled sale or rental

None of the above happens on its own. Here, specifically, is where a professional’s time goes on every transaction:

• The paperwork — gathering, reviewing, and keeping every certificate current, in the right order
• Showing the property — coordinating and running viewings, often repeated ones, filtering who’s genuinely interested from who’s just looking
• The hours of conversation — calls, WhatsApp messages, and negotiation with every prospect, before a single offer reaches the table
• The financial screening — confirming that whoever is offering to buy or rent can actually pay, before committing weeks to a deal that won’t close
• The legal review — every contract, agreement, or deed passing first through Ingrid’s team of lawyers

Every property we manage goes first through Ingrid’s team of lawyers, real estate specialists: they review the title, draft or review the contract, and coordinate with the notary and the Land Registry through to closing.
Propiedades Villagra — Pucón, La Araucanía